In today’s world of technology, computers have become more and more like an extension of personal identity. They’re business tools that let you work from anywhere and help you keep in touch with friends and family. It’s no wonder that when they make an intolerable sound or something goes wrong, most people panic.
Whether something as simple as a restart is all it takes to get your computer back up and running, or if it needs a little more than those first steps to become new again — we’ll figure it out together. We want the best Buzz a Geek computer repair service possible by going above and beyond what any other shop would do for their customers.
Here are the steps you should follow if you need help with your computer:
Step 1: Find a Shop That’s Right for You
The first step is to find a computer repair shop in your area. Many times, because we want to be sure to give you the highest quality service possible and because we must choose the best person for each job, we’ll ask you to take a short survey about how we could help you the most. Each of these programs will let us know exactly what kind of things could be done on your system and how long it would take.
Step 2: Book It in Advance
The next step is to book your appointment with us. That way, you’ll know exactly when to expect our technician and for how long. Then, we’ll send an email confirmation. When you get the email, there will be a link to follow along as our technician works to fix your computer.
Step 3: Figuring Out What’s Wrong With Your Computer
Once the appointment is booked and confirmed, we’ll send another email telling you how much time it will take us to get everything up and running again. You’ll also receive a “ticket” that explains what happened during the repair process and how long it will take for everything to be fixed until then.
Step 4: Your Computer Back in Working Order
Once the repair is finished, we’ll send another email letting you know what happened. We’ll also attach the ticket again so you can track where you’re at during your computer’s repairs.
Another way to get help/check progress is by using our web app! Download it here and bookmark it to your desktop (MAC or PC). That way, when you have a problem with your computer, you can click on the icon and be taken straight to our shop!
When your computer has been repaired, a confirmation email will arrive. You’ll receive an MP3 file containing the explanation of the issue(s) and the estimated repair time.
In conclusion, we’ll go the extra mile because we care about you and the experience we provide you with. We’re here for you, and you need our service.
If your computer needs help, it’s time to get in touch with us! We can help you with computer repair service, walk-in computer repair help, and on-site computer repair service – whatever your needs are, we can work with them.