Session board controllers fulfill a variety of functions integral for the streamline flow of VoIP infrastructures used by your business. This network function provides security and interoperability between different facets of SIP (Session Initiation Protocol) and transcoding to ensure proper signaling of media flows and messages through end devices and application servers.
With these significant purposes to consider, you might be wondering what how you can choose the perfect SBC VoIP. Here are five tips that would help you to do so.
Consider the Size your Business Needs
One thing you really have to look at is ensuring that your session board controller meets your capacity demands. Each SBC has a certain number of sessions it can handle at a single time. Once the limit has been reached, incoming connections will be declined.
You should assess what are your business’ needs at the moment and what it would be in the foreseeable future. It would be practical to buy a number that fits your requirements plus a little extra to provide you some wiggle room.
Look for an SBC that can Guarantee Business Continuity
You won’t want any mishap when it comes to critical communications. A lot of session board controllers can now be facilitated in high-availability configurations to ensure business continuity. This function means that SBCs can work together with one acting on the background waiting to be your lifesaver. If the SBC currently responsible for processing the sessions fails, the other SBC quickly gains control without altering the calls. Your callers would be totally clueless of whatever transpired.
Provide Great Security
One of the primary functions of an SBC is to provide security against malicious attacks such as:
- SIP Server Flood
- RTP flooding
The listed actions can cause disrupt your business operations and can cause significant financial turmoil. See to it that your SBC is proven and tested to protect you from these spiteful attempts.
Transcoding is the act of converting codec from one form to another. There are instances when a specific codec would work for your voice mail system, but your contact center would require a different one. Some session board controllers are equipped to handle that conversion.
Transcoding may also affect the number of the concurrent sessions your SBC VoIP can handle. There are SBCs which uses another software in transcoding while others may need to utilize other hardware to accomplish the process. It is essential to consider the kirks of this function when choosing an SBC.
Investing in a session board controller for your enterprise requires a considerable amount of money. So, it’s better to find the right SBC VoIP that would fit your capacity needs, secure business continuity and provide you the best functions.